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Role · 02

Aged AR, worked clean.

Typical clients save up to 70% vs. an equivalent U.S. medical biller.

01 · The follow-up engine

Old claims, worked into payment.

AR over 90 days is where most practices leak revenue. Our medical billers work aged buckets methodically — calling payers, resolving denials, resubmitting clean claims, and closing the loop.

  1. 01

    AR aging review

    Daily prioritized worklist by aging bucket and payer mix. Highest-impact claims worked first.

  2. 02

    Payer outreach

    Phone calls, payer portal status checks, written follow-ups. We do the chasing your in-house team can't keep up with.

  3. 03

    Denial resolution

    Common denial codes worked at the source — coding, registration, missing modifiers. Routed to appeals when needed.

  4. 04

    Clean resubmission

    Corrected claims resubmitted same-day where possible. Tracked through to adjudication.

  5. 05

    Patient billing

    Patient statements, payment plans, balance follow-up. Bilingual outreach in English and Spanish.

  6. 06

    Reporting

    Weekly KPI dashboard: AR aging, recovery rate, denial trends. Transparent, no black box.

02.

What's included by default.

Every Salutem Medical Biller / AR comes pre-trained on the fundamentals. No ramp tax, no surprise charges.

i.

HIPAA-trained

HIPAA Privacy & Security Rule training mandatory at hire, refreshed annually. BAA signed day one.

ii.

EHR & payer fluency

Athena, eClinicalWorks, NextGen, Epic, Kareo, AdvancedMD. Medicare, Medicaid, BCBS, UHC, Aetna, Cigna.

iii.

Bilingual fluency

English and Spanish, written and spoken. Tone-shifts cleanly across providers, patients, and payers.

iv.

U.S. business hours

Default Central Time. Eastern, Mountain, Pacific available based on your needs.

v.

Daily team sync

Live morning huddle with your team. Priorities, blockers, KPI review — set the tone in 15 minutes.

vi.

Replace-on-request

If a placement isn't working, we replace fast — at no extra cost. The safety net is real.

03.

Outcomes — real practices.

Aggregate metrics across active engagements over the trailing twelve months.

0
Aged AR claims worked / month
0%
Avg. days-in-AR reduction
0%
Avg. recovered AR uplift
0%
Cost savings vs. U.S. hire
Quote · Active client

"Our denial rate dropped 32% in the first quarter with Salutem on appeals. Work product is consistent. Communication is constant."

— CFO, six-location specialty practice
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Five business days. One biller. Old AR worked clean.

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