Daily morning huddles
Live video stand-ups so your remote staff and in-house team move in lockstep — every single morning.
Each step is short, scoped, and built to get you working with a real person — fast.
We learn your firm, your case-management software, and the specific bottleneck. No pitch — just listening. We come back with our gut read on whether we're a fit.
Roles, hours, pricing, NDA, BAA — drafted to your firm and ready for review. Transparent, scoped, ready for legal.
Two to three pre-vetted, role-specific candidates. We've already screened for English-Spanish fluency, software comfort, soft skills, and cultural fit. You pick.
While you focus on your firm, we provision secure environments, run final HIPAA training, set up software access, and align on KPIs and reporting cadence.
First-day video huddle. Shadowing → supervised practice → live work. Your account lead checks in daily through week one, weekly thereafter — for as long as you'd like.
Six things every Salutem engagement gets — for the life of the contract.
Live video stand-ups so your remote staff and in-house team move in lockstep — every single morning.
Standing meeting with your account lead. KPIs, blockers, opportunities — covered in 30 minutes.
Ongoing training keeps your team sharp on payer changes, software updates, and new workflows.
Strategic check-in with leadership. Outcomes, scope changes, scaling roadmap.
Need more hands? We scale up — or refocus existing pros — without restarting the whole process.
If a placement isn't working, we'll replace it — fast — with someone who is. No drama, no fees.