Intake conversion lift
Baseline 41% → average 68% within 60 days of full coverage.
Most firms convert 35–45% of qualified leads into signed retainers. Salutem-trained intake teams routinely push that to 60–70% through faster response, bilingual coverage, and structured follow-up.
Our average client lifts intake conversion 27 points in the first 90 days.
Inbound web form, call, or chat — picked up within two minutes during business hours, voicemail-back same hour after.
Custom intake script for your firm's case criteria — fact patterns, jurisdictions, statute, conflicts.
Spanish-speaking leads handled natively, never punted. Critical for PI and immigration markets.
DocuSign sent live on the call. Most leads sign within an hour of first contact.
Unsigned leads worked with a structured 7/14/30-day cadence — emails, calls, texts. Most firms recover 18% of "lost" leads.
Clean intake packet delivered to your case manager: facts, signed retainer, conflict check, calendared SOL.
Numbers from real PI and immigration intake engagements. We share KPI dashboards weekly.
Baseline 41% → average 68% within 60 days of full coverage.
From inbound contact to live human, business hours.
Structured drip campaigns recover formerly cold prospects.
U.S. firms lose 22% of Spanish-speaking leads to language friction. Salutem closes that gap with native-fluent intake — every lead handled in their language of preference.
We don't sound like a call center. Your firm's tone, your case criteria, your brand promises — drilled in during the first week and refined weekly.
"Our intake conversion went from 41% to 68% in two months. The bilingual coverage alone has changed how we serve our community."
Intake is the front of the funnel. Pair with these roles to convert volume cleanly to settled cases.
Catches the signed retainer and runs it to settlement.
Pair · Legal AssistantPicks up calendar, follow-ups, and documents post-intake.
Pair · ReceptionistHandles overflow and after-hours calls so intake never misses a lead.