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Reclaim your margins. Reclaim your team.

Bilingual remote back-office talent for U.S. healthcare practices — RCM, billing, intake, eligibility, denials. HIPAA-aligned, dedicated to your practice, integrated in five business days.

01.

Six roles for the modern practice.

Each role broken out — what they handle, the systems they master, and the savings you can expect against an equivalent U.S. hire.

Role · 01

Remote RCM Specialist

End-to-end revenue cycle — claims submission, follow-up, posting, reconciliation. 615+ claims worked monthly per pro.

Save up to 70%→
 Role · 02

Medical Biller / AR

Aged accounts worked relentlessly. Payer calls, status checks, clean follow-through that gets old claims paid.

Save up to 70%→
 Role · 03

Patient Intake Coordinator

The bilingual voice patients hear first — warm, organized, trained to convert calls into booked appointments.

Save up to 70%→
 Role · 04

Eligibility & Prior Auth

Verifying coverage, securing authorizations, clearing the runway for clinical teams to do what they do best.

Save up to 65%→
 Role · 05

Virtual Medical Receptionist

Front-desk warmth, scheduling, reminders, bilingual patient handling — without the in-clinic overhead.

Save up to 75%→
 Role · 06

Denials & Appeals Specialist

Researching denials, building appeals, recovering revenue you'd otherwise have written off.

Save up to 65%→
02 · The squeeze

Margins are tight. Your team is tighter.

Declining reimbursements. Overwhelmed staff. Rising health insurance premiums and federal payroll taxes. HR exhaustion. These pressures squeeze your margins — and you deserve a real solution, not another temp agency.

Salutem ships dedicated, bilingual remote staff who know your EHR, your payers, and your patients. The same productive hours as a U.S. hire — without the benefits, payroll-tax, or HR overhead burden.

  • End-to-end revenue cycle support
  • Aged-AR follow-up and recovery
  • Denial research and appeals
  • Bilingual patient intake and scheduling
  • Eligibility and prior-auth verification
  • Front-desk overflow and after-hours coverage
  • Bilingual patient communication
  • HIPAA-aligned by default
03.

By the numbers — real practices, real outcomes.

Aggregate metrics across active medical-practice engagements over the trailing twelve months.

0
Claims worked / month / specialist
0%
Avg. denial-rate reduction
0%
Cost savings vs. U.S. hire
0 days
Time to live integration
04.

Engagement models.

Three ways to work with us — pick the one that matches your practice's appetite for scale.

Plan A

Single Role

Up to 70%
savings vs. an equivalent U.S. hire
  • One dedicated specialist
  • 5-day integration
  • Daily morning huddle
  • Replace-on-request
  • HIPAA-aligned · BAA + NDA
Get started
Plan B · Most Popular

RCM Pod (3 Roles)

Up to 75%
savings · biller + intake + denials specialist
  • Three dedicated specialists
  • RCM-optimized stack
  • Weekly account reviews
  • Quarterly performance scorecards
  • Priority replacement & coaching
  • Master service agreement
Talk to us
Plan C

Department (5+)

Custom
scaled savings · 5+ dedicated pros
  • Five or more dedicated specialists
  • Dedicated team lead included
  • SLAs on KPIs of your choosing
  • Quarterly business reviews
  • Custom training programs
  • Volume-based proposal
Request proposal
05.

Trained on the EHR and RCM systems your practice already runs.

Software fluency isn't a perk — it's a prerequisite. Our team is certified or proficient on the major EHR, billing, and RCM platforms.

EHR / EMR Athena eClinicalWorks NextGen Epic Cerner DrChrono Practice Fusion Greenway Allscripts
Billing & RCM Kareo AdvancedMD Waystar Availity Change Healthcare Trizetto
Productivity Microsoft 365 Google Workspace Slack Zoom DocuSign
06.

Specialties we know cold.

Our talent has worked the front lines of these specialties — at scale, with payer fluency that wins reimbursements.

PC

Primary Care

High-volume billing, eligibility, intake, and recall.

OR

Orthopedics

Surgical billing, imaging, prior auth, workers' comp coordination.

PT

Physical Therapy

Visit billing, plan-of-care tracking, authorization renewals.

PA

Pain Management

Procedure coding, modifier accuracy, denials follow-through.

DM

Dermatology

Cosmetic vs. medical splits, modifier work, fast intake.

BH

Behavioral Health

Therapy CPTs, telehealth POS, sensitive intake handling.

Quote · Texas RCM Director

"Manuel literally is one of the best people I have ever worked with. We met goal for two clients and minimum on a third in September. He hit 615 claims in a single month."

— RCM Director, Healthcare Partner · Texas
Reclaim your margins

Tell us where revenue leaks. We'll come back with a real plan.

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